We Say Value Our Workers -- Why Doesn't Their Training Reflect That?

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I went to the grocery store at the height of the pandemic, and it was, frankly, a mess. Half the employees were wearing masks, and half weren’t, and that was reflected in the shoppers as well. There were lines taped on the ground to signify...something, but no one was quite sure what it was. When pressed, worker after worker said the same thing -- “I don’t know, they didn’t train us.”

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