In 1995, Bill Gates went on the David Letterman show to explain the concept of the internet and spin out this vision as to why it would shape the future. It's a fascinating and funny clip to rewatch almost thirty years on, but what is truly amazing is just how much Gates got right, even when the vast majority of the tech was so nascent it seemed to exist in the realm of science fiction.
I thought about this clip when I watched Gates on the Oprah Winfrey special about AI that aired last week. I have no doubt we will watch the show in ten years and it will feel like a quaint time capsule, capturing a time before a shift happened, when no one was quite sure what exactly was going on. Standing on stark contrast to the Jon Stewart story on AI that I ripped apart a few months ago, the Oprah piece was fair, balanced, and nuanced -- there was no fearmongering, but there were smart and legitimate questions about the need for regulation and oversight.
In the first interview, Sam Altman stated that AI is "the future of the internet," and he's right. This technology is already powering and will continue to power the way we live our digital lives, and done correctly, will make them better. We can offload administrative work that's not the best use of our time (I have to file expenses later today and am frankly dreading it); we can get smarter and better results, and we can co-create content. AI won't be a bogeyman; it will just be the thing that helps you write a meeting summary more quickly so you can get on with your day.
AI misinformation and scams were also raised as topics, but there are two points to consider. In an age when a vice-presidential candidate can make up racist stories out of whole cloth and share them on social media, it seems a bit rich to freak out about AI. After all, we can just spread the lies ourselves. And on the subject of AI spam calls, Congress and phone companies could fix that easily - but the telemarketing lobby has poured millions into making sure that doesn't happen. Eventually there will be enough of an incentive to solve this problem, but inaction isn't the fault of AI, it's the fault of people who choose not to act.
My biggest takeaway from all this is that for those of us who believe in this technology, we need to start telling better stories. I spoke at the Scandinavian Creative AI Summit last week, and was totally blown away by Nick Law's presentation on how the pendulum in tech has swung so far towards the technical and almost entirely away from creative. This was the secret sauce of Apple back in the day, and OpenAI and other platforms should pay attention. AI powered tools for law enforcement could be seen as scary -- or they could make our cities safer and raise enough revenue to keep libraries and community centers open. It's all down to how we talk about it.
Ten years from now, when my AI has finished all my boring work and I've spent time doing what I like, it'll be fun to knock off for the day, pop on my leisure headset, and give this a re-watch.